Have you been receiving calls from We Tour America? Want to know who they are?

We want to resolve any and all misunderstandings or questions that you, the consumer, may have regarding We Tour America and our business practices.

Friday, November 12, 2010

Consumer Complaints

We Tour America remains unwaveringly committed to providing an unforgettable vacation experience at a fraction of the standard cost. In the past months, we at We Tour America have taken steps to explain our business practices so that you, the consumer, has a better understanding of how this service works. This has been in response to the consumer skepticism and complaints that we've encountered on a small number of internet forums.

Now, We Tour America would like to take yet another step in resolving said complaints - We'd like for you to tell us about them. If a telemarketing agent was rude to you, if you feel that our services weren't explained clearly, or even if you'd like for a person to answer the questions that we've answered on this very blog rather than trusting the text published here, please contact us: 

Lisa Gentry
lisagent@tampabay.rr.com
(866) 418-2665

Give us a detailed account of the instance in question: name, date, and location of the event at which the registration form was filled out and entered, name of the telemarketer as well as the approximate date and time of the call in question (if possible), along with any other details that you deem relevant. A complaint will be filed and an investigation will be conducted in order to prevent future occurrences. In some cases, the complainant may be compensated for their inconvenience.

Customer service and satisfaction are taken very seriously at We Tour America - Allow us to prove it to you.

Thank you very much for your time and consideration.

John Campbell
Internet Relations
We Tour America Inc
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1 comment:

  1. Investing_ismy_businessMay 19, 2014 at 12:18 PM

    I purchase a package through you guys and the reservation line and process to make reservation is not only the most FRUSTRATING thing in the world but next to impossible to get a person on the phone.

    The entire process and the way this business works is the worst. Constantly sending in new reservations requests for the simplest thing. A reservation line should be available by and phone and you shoudl be able to speak to a person and see what's available via phone. Needless to say I've spoken to everyone about my experience and will make it a point to let people know they get a call saying they have "won" something from you guys to not accept it. At this point I'd be happy just to get my flippin money back!

    WeTourAmerica is the WORST!!

    ReplyDelete

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